faq's



Why should I choose Indicure as service provider for my medical trip to India?
These are few reasons for you to choose Indicure as your service provider for medical tourism to India:
  • Priority treatment at our network of hospitals
  • Complete personalized service and attention
  • The comfort and privacy of modern, en-suite rooms with round the clock care.
  • Services of a personal assistance
  • Independent and unbiased medical advice through our panel of eminent medical experts.
  • Wide range of accommodation options from serviced apartments to two to five star hotels for you after recovery and your loved ones accompanying you to India
  • Rejuvenation from a spectrum of authentic and traditional Indian wellness treatments and experiences in a stylish and soothing ambience.
  • Side trips from an array of our passionately selected and arranged trips
  • Seamless follow up care arranged on returning home.


Why is there difference in prices between western countries and India?
The prices are low in India because of:

1 Low cost of endowment

2 Favorable exchange rate: one dollar equals 42 Indian rupees.

Therefore, for people living in western countries, India is a very favorable destination for seeking treatment. India offers equally good treatment at a fraction of cost, and there is no waiting time.


How credible are Medical institutions and medical professionals in India?
Indicure works only works with the best physicians of the country. Indicure has its own internal criteria to choose the medical specialists and medical professionals. Most of our network partners are trained in the west and have years of experience of working in the western countries.

The hospitals and health care facilities that we choose are either JCI accredited ( JCI is the international arm of JCHAO, agency that accredits hospitals in the US, which means the standards are at par or better than the hospitals in the US) or ISO or equivalent accredited. We choose a hospital or facility after thorough analysis of safety and quality.

The patient can go through the CV of the physician and the details about the hospital.


How and when do I need to pay?
Indicure would send you the detailed itinerary and the estimated cost of procedure and stay in India. You would require paying 40% of the cost to secure the booking, which is refundable after deducting administrative charges if you decide not to undergo the procedure.

You can pay through wire transfer/ telegraphic transfer/ remit money online from your country. When in India you can pay in cash or through traveler's cheque/ demand draft.


What if I must postpone my trip due to personal reasons?
If the patient must postpone the trip due to personal reasons after the deposit was made, he/she may ask for a reschedule. Indicure will stick to the original price for 3 months after the date in which the trip was postponed, but once that period elapses, the package's price could be modified. The deposit will be held and considered as payment on account. Visit the section Terms and Conditions of the Service to see the cancellation policy.


What if in the pre-surgical consultation the physician resolves that I cannot undergo the treatment?
Indicure recommends asking all your questions before the trip, especially if you suffer from any diseases such as diabetes, cardiopathies or high blood pressure that can call for special cares in order to carry out the procedure.

If the procedure is cancelled by decision of the physician, we will abide by the cancellation policy. Visit the section Terms and Conditions of the Service to see the cancellation policy.


What happens if there are complications?
In India, the law requires the patient to sign an agreement to state that he/she will undergo surgery on his/her own free will.

If any problem arises and the treatment needs to be changed, the physician will inform you of the options so that you will be able to make the best decision. If by any reason you are in no condition to make a decision, the physician will discuss the matter with the person you have assigned as your guardian.

You will be kept informed at all times and, if necessary, Indicure will offer you the possibility of asking for a second opinion from another professional.


What are the options of stay after I am discharged from the hospital and before I leave India?
There are a host of options to choose from after you are discharged from the hospital and before you go back home.

You could choose between a homely stay of our serviced apartment or a range of two to five star hotels.


What if I decide to leave earlier?
The treating doctor/ surgeon decide the minimum time that the patient will need to stay in India in order to recover favorably. We advise you to go according to the treating doctor's recommendation. However, if you decide to leave earlier, then neither Indicure nor the treating doctor or institution can be held responsible.


What if I decide to stay longer in India?
If you wish to stay longer, Indicure can provide you with various options of rejuvenation, accommodation, side trips and can arrange the same for you in India.


How would I follow up with my surgeon in India after I come back home?
We ensure that your GP or Hospital Consultant has a full record of the discharge notes including details of the surgical procedure undertaken, X-rays, MRI scans etc. from the Indian hospital to ensure the follow up care and any physiotherapy is swiftly integrated. Our doctors in India can liaise with your local GP or specialist to ensure that everything is fine even after you go back.
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